Guidance

Tell HMRC that you’re going to be attending an inland border facility

Use this service if you’re a haulier, freight forwarder or driver to tell HMRC in advance that you're attending an inland border facility.

You can use this service to tell HMRC in advance that you’re attending an inland border facility because the goods you’re moving:

  • are going to an office of departure or office of destination (starting or ending a transit movement)
  • are covered by an ATA Carnet
  • need a CITES permit

This will help you get processed on site as quickly as possible.

If there is another reason why you need to attend an inland border facility, you should tell the onsite marshals the reason when you arrive.

Before you start

You’ll need to know your:

  • arrival date and time
  • reason for attending
  • Local Reference Number (LRN) (for outbound transit movements)
  • Movement Reference Number (MRN) (for inbound transit movements)
  • the reference number you’ll discharge your movements against

If you’re a haulier or freight forwarder, you’ll also need to know the driver’s:

  • mobile phone number
  • vehicle registration (front number plate) of the HGV

To end the movements of goods in transit you’ll need either:

  • an EORI number
  • a Customs Declaration Service movement reference

How to tell HMRC

Before you can tell HMRC you’re attending an inland border facility, you’ll need to create an account. You can create an account the first time you use the service.

Start now

Alternatively, you can download the free Attend Inland Border Facility app from the:

It is illegal to use this app when driving. You must only use it before starting your journey or when parked up at an inland border facility.

If you do not have a signal

If you cannot tell HMRC that you’re going to attend an inland border facility before you arrive, you must report to the front office.

More information about inland border facilities

You can also find out about:

Published 24 December 2020
Last updated 3 April 2023 + show all updates
  1. We've made the name of the app you need to download clearer.

  2. Information about Customs Handling of Import and Export Freight (CHIEF) has been removed. You can no longer use CHIEF for import declarations unless you have permission from HMRC.

  3. First published.